martincollins05

Followers/Users can now send companies messages directly to their Fb brand pages enterprise can reply to that message directly. This can be a nice feature for corporations to get feedback from its customers. This might be good news for the people who monitor evaluations and social media for companies. If clients start messaging corporations directly about product complaints, these complaints will not be posted in a public space. This feature might be very highly effective for companies that manage their on-line popularity by responding to visitor messages. On the other hand if an organization doesn't reply to messages it could harm their on-line reputation.

One of the best feature from a social media monitoring perspective is the brand new admin panel. This lets you track and view all the exercise on a page, each factor from new likes, messages, posts, to who's responding to posts. This offers a snap shot of the latest exercise for the page and lets the user reply and replace content material from this panel.

The final feature Fb is the cover picture feature, when timeline went reside for personal accounts they rolled out this feature. Now the cover picture possibility is offered for brand pages. With this added release came some guidelines from Fb that apply to companies that use this feature.